Got a question?
Answers about joining, sessions, Silver Coins, games, rewards and more.
Joining
How do I join?
Select Join free in the header, enter your name (a display name is optional), confirm that Silver Coins are virtual and choose Start playing. 25,000 Silver Coins are added straight away.
What details do you need?
Only a name. We never ask for a password, email address, card, bank details or payment information.
Is it really free?
Yes. Joining and playing are completely free, and nothing on the site is for sale.
Signing in & sessions
How do I sign back in?
Choose Log in and select your profile from those saved in this browser, or type the name you joined with.
Why isn't my profile on my other device?
Profiles are stored in each browser rather than on a server, so every browser and device keeps its own. Progress doesn't sync between them.
What happens when I log out?
Your session ends on this browser, but your profile stays saved for next time. To delete it permanently, clear this site's data in your browser settings.
I cleared my browser and lost my coins. Can you restore them?
Sorry, no. Profiles never reach our servers, so there's nothing for us to restore. You can create a new free profile any time.
Silver Coins
What are Silver Coins?
Silver Coins (SC) are the virtual currency used in every AGKeno game. They're free and exist purely for entertainment.
Are Silver Coins worth anything?
No. They have no monetary value and can't be exchanged for cash, vouchers, goods or any real-world prize.
Can I buy, deposit or withdraw coins?
No. AGKeno has no purchases, deposits or withdrawals of any kind.
I'm out of coins. What now?
Claim the daily draw on the Rewards page, pick the daily lucky ball, claim any milestones you've reached, or earn badges for bonus coins.
Playing games
Which games can I play?
All 39 AGKeno originals across six boards: Reels, Classics, Myths & Legends, Adventures, Eastern Tales and Quick Picks such as Keno, Plinko and Diamond Scratch.
How do I find a game?
Tap a number on the home-page board, use the search box on the home page, or open the Games page to filter by board, sort A–Z and switch between tiles and list view.
Do I need to download anything?
No. Every game plays in your web browser on phones, tablets and computers.
A game won't load. What should I try?
Use the reload button above the game, check your connection, or open it in a new tab. Updating your browser or relaxing strict content blockers for our site can also help.
How does a game use my coins?
Games use the Silver Coin balance in the header, and it updates as you play. You need to be signed in to play.
Rewards
How does the daily draw work?
Claim it once per calendar day. Day one is 750 SC and every day in a row adds 250 SC, up to 2,250 SC on day seven. Miss a day and the streak starts over.
How do levels work?
You earn XP by starting games (+21), playing (+6 a minute), the daily draw (+31) and the lucky ball (+14). Each level-up pays 330 SC × your new level.
What are badges?
Nine achievements, such as playing 10 different games, trying every game or reaching level 5. Each badge pays 360 SC.
Can rewards be exchanged?
No. All rewards are virtual with no real-world value.
Jackpot
What is the Silver Pot?
A just-for-fun meter that climbs from 2,400,000 SC to 9,600,000 SC over the week and resets every Monday at 00:00 UTC. It's virtual with no monetary value.
How does the lucky ball work?
Signed-in players can pick one free ball a day. It always carries Silver Coins, with a 0.4% chance of the 25,000 SC jackpot. Full chances are listed on the Jackpot page.
What are milestones?
Five targets for playing games 1, 5, 15, 30 and 50 times — from First Ball to Full Card. Claim them on the Jackpot page once reached.
Game Providers
What is the Game Providers page?
A guide to well-known developers and publishers with games on Google Play.
Can I play their games here?
No. Their games aren't on AGKeno — only our own games are.
Are you partners with them?
No. We're not affiliated with, endorsed by or partnered with any company listed.
Responsible play
How do I set a break reminder?
Go to the Responsible Play page and choose an interval. A reminder pops up after that much play in a session.
Is this gambling?
No. There are no deposits, no withdrawals and no cash prizes, and Silver Coins have no monetary value. The games are entertainment only.
Contact & support
How do I contact you?
Use the form on our Contact page or email [email protected].
How quickly do you reply?
We aim to reply within a few working days.